Privacy Policy
Last updated: August 23, 2021
This Privacy Policy describes Our policies and procedures on the collection, use and
disclosure of Your information when You use the Service and tells You about Your
privacy
rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service,
You
agree to the collection and use of information in accordance with this Privacy
Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the
following conditions. The following definitions shall have the same meaning
regardless
of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
-
Account means a unique account created for You to access our
Service or parts of our Service.
-
Company (referred to as either "the Company",
"We", "Us" or "Our" in this Agreement) refers
to
RoUtilities.
-
Cookies are small files that are placed on Your computer,
mobile
device or any other device by a website, containing the details of Your
browsing
history on that website among its many uses.
-
Country refers to: Canada
-
Device means any device that can access the Service such as
a
computer, a cellphone or a digital tablet.
-
Personal Data is any information that relates to an
identified
or identifiable individual.
-
Service refers to the Website.
-
Service Provider means any natural or legal person who
processes
the data on behalf of the Company. It refers to third-party companies or
individuals employed by the Company to facilitate the Service, to provide
the
Service on behalf of the Company, to perform services related to the Service
or
to assist the Company in analyzing how the Service is used.
-
Third-party Social Media Service refers to any website or
any
social network website through which a User can log in or create an account
to
use the Service.
-
Usage Data refers to data collected automatically, either
generated by the use of the Service or from the Service infrastructure
itself
(for example, the duration of a page visit).
-
Website refers to RoUtilities, accessible from https://routilities.com
-
You means the individual accessing or using the Service, or
the
company, or other legal entity on behalf of which such individual is
accessing
or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally
identifiable information that can be used to contact or identify You. Personally
identifiable information may include, but is not limited to:
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address
(e.g.
IP address), browser type, browser version, the pages of our Service that You visit,
the
time and date of Your visit, the time spent on those pages, unique device
identifiers
and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain
information automatically, including, but not limited to, the type of mobile device
You
use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile
operating system, the type of mobile Internet browser You use, unique device
identifiers
and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our
Service or
when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the
following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party
Social
Media Service, We may collect Personal data that is already associated with Your
Third-Party Social Media Service's account, such as Your name, Your email address,
Your
activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company
through
Your Third-Party Social Media Service's account. If You choose to provide such
information and Personal Data, during registration or otherwise, You are giving the
Company permission to use, share, and store it in a manner consistent with this
Privacy
Policy.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service
and
store certain information. Tracking technologies used are beacons, tags, and scripts
to
collect and track information and to improve and analyze Our Service. The
technologies
We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on
Your
Device. You can instruct Your browser to refuse all Cookies or to indicate when
a
Cookie is being sent. However, if You do not accept Cookies, You may not be able
to
use some parts of our Service. Unless you have adjusted Your browser setting so
that
it will refuse Cookies, our Service may use Cookies.
- Flash Cookies. Certain features of our Service may use local
stored
objects (or Flash Cookies) to collect and store information about Your
preferences
or Your activity on our Service. Flash Cookies are not managed by the same
browser
settings as those used for Browser Cookies. For more information on how You can
delete Flash Cookies, please read "Where can I change the settings for
disabling, or deleting local shared objects?".
- Web Beacons. Certain sections of our Service and our emails may
contain small electronic files known as web beacons (also referred to as clear
gifs,
pixel tags, and single-pixel gifs) that permit the Company, for example, to
count
users who have visited those pages or opened an email and for other related
website
statistics (for example, recording the popularity of a certain section and
verifying
system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent
Cookies
remain on Your personal computer or mobile device when You go offline, while Session
Cookies are deleted as soon as You close Your web browser. You can learn more about
cookies here: All
About Cookies by TermsFeed.
We use both Session and Persistent Cookies for the purposes set out below:
-
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available
through the Website and to enable You to use some of its features. They help
to
authenticate users and prevent fraudulent use of user accounts. Without
these
Cookies, the services that You have asked for cannot be provided, and We
only
use these Cookies to provide You with those services.
-
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on
the
Website.
-
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the
Website, such as remembering your login details or language preference. The
purpose of these Cookies is to provide You with a more personal experience
and
to avoid You having to re-enter your preferences every time You use the
Website.
For more information about the cookies we use and your choices regarding cookies,
please
visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
-
To provide and maintain our Service, including to monitor
the
usage of our Service.
-
To manage Your Account: to manage Your registration as a
user of
the Service. The Personal Data You provide can give You access to different
functionalities of the Service that are available to You as a registered
user.
-
For the performance of a contract: the development,
compliance
and undertaking of the purchase contract for the products, items or services
You
have purchased or of any other contract with Us through the Service.
-
To contact You: To contact You by email, telephone calls,
SMS,
or other equivalent forms of electronic communication, such as a mobile
application's push notifications regarding updates or informative
communications
related to the functionalities, products or contracted services, including
the
security updates, when necessary or reasonable for their implementation.
-
To provide You with news, special offers and general
information
about other goods, services and events which we offer that are similar to
those
that you have already purchased or enquired about unless You have opted not
to
receive such information.
-
To manage Your requests: To attend and manage Your requests
to
Us.
-
For business transfers: We may use Your information to
evaluate
or conduct a merger, divestiture, restructuring, reorganization,
dissolution, or
other sale or transfer of some or all of Our assets, whether as a going
concern
or as part of bankruptcy, liquidation, or similar proceeding, in which
Personal
Data held by Us about our Service users is among the assets transferred.
-
For other purposes: We may use Your information for other
purposes, such as data analysis, identifying usage trends, determining the
effectiveness of our promotional campaigns and to evaluate and improve our
Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information
with
Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal
information in connection with, or during negotiations of, any merger, sale of
Company assets, financing, or acquisition of all or a portion of Our business to
another company.
- With Affiliates: We may share Your information with Our
affiliates,
in which case we will require those affiliates to honor this Privacy Policy.
Affiliates include Our parent company and any other subsidiaries, joint venture
partners or other companies that We control or that are under common control
with
Us.
- With business partners: We may share Your information with Our
business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or
otherwise
interact in the public areas with other users, such information may be viewed by
all
users and may be publicly distributed outside. If You interact with other users
or
register through a Third-Party Social Media Service, Your contacts on the
Third-Party Social Media Service may see Your name, profile, pictures and
description of Your activity. Similarly, other users will be able to view
descriptions of Your activity, communicate with You and view Your profile.
- With Your consent: We may disclose Your personal information
for
any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the
purposes set out in this Privacy Policy. We will retain and use Your Personal Data
to
the extent necessary to comply with our legal obligations (for example, if we are
required to retain your data to comply with applicable laws), resolve disputes, and
enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is
generally retained for a shorter period of time, except when this data is used to
strengthen the security or to improve the functionality of Our Service, or We are
legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating
offices and in any other places where the parties involved in the processing are
located. It means that this information may be transferred to — and maintained on —
computers located outside of Your state, province, country or other governmental
jurisdiction where the data protection laws may differ than those from Your
jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information
represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is
treated
securely and in accordance with this Privacy Policy and no transfer of Your Personal
Data will take place to an organization or a country unless there are adequate
controls
in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data
may
be transferred. We will provide notice before Your Personal Data is transferred and
becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal
Data
if required to do so by law or in response to valid requests by public authorities
(e.g.
a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action
is
necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure.
While We
strive to use commercially acceptable means to protect Your Personal Data, We cannot
guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect
personally identifiable information from anyone under the age of 13. If You are a
parent
or guardian and You are aware that Your child has provided Us with Personal Data,
please
contact Us. If We become aware that We have collected Personal Data from anyone
under
the age of 13 without verification of parental consent, We take steps to remove that
information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and
Your
country requires consent from a parent, We may require Your parent's consent before
We
collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You
click
on a third party link, You will be directed to that third party's site. We strongly
advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy
policies or
practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes
by
posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the
change becoming effective and update the "Last updated" date at the top of
this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes
to
this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, or to request account deletion, You can contact us: