Last Updated: December 23, 2025
This Cookie Policy explains how RoUtilities ("we", "us", or "our") uses cookies and similar technologies when you visit our website at routilities.com (the "Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. In such cases, our Privacy Policy will apply in addition to this Cookie Policy.
Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, RoUtilities) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).
We use first-party and third-party cookies for several reasons:
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| ru_session | Maintains your login session and authentication state | Session / 1 year | |
| mc_theme | Stores your theme preference (light/dark mode) | 1 year | |
| cookie_consent | Stores your cookie consent preferences | 1 year |
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| MCSession | Maintains session state for MyCenter integration | Session | |
| user_preferences | Stores user interface preferences and settings | 1 year |
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
We may use third-party analytics services such as Google Analytics. These services use cookies to collect information about how visitors use our website. The information generated by the cookie about your use of the website (including your IP address) may be transmitted to and stored by these service providers.
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
We use advertising services including:
These services may use cookies to track your browsing activity across different websites to build a profile of your interests and show you relevant advertisements.
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
Some examples of third-party services we use that may set cookies include:
These third-party services have their own privacy policies and cookie policies. We encourage you to review their policies to understand how they use cookies and collect data.
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in our cookie consent banner or by configuring your browser settings.
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your ability to use our website. Here are links to cookie management information for popular browsers:
You can opt out of certain third-party cookies:
If you choose to disable cookies, some features of our website may not function properly. Specifically:
Essential cookies are necessary for the website to function, so disabling all cookies may prevent you from using certain parts of our service.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies.
The "Last Updated" date at the top of this Cookie Policy indicates when it was last revised.
If you have any questions about our use of cookies or other technologies, please contact us:
For more information about how we collect, use, and protect your personal information, please review our:
This Cookie Policy was last updated on December 23, 2025